AnswerStarting with release 13 of the platform, QLabs must be installed on macOS using an installer from the terminal as follows:
AnswerQLabs Virtual Experiments are digital twins of Quanser hardware that you can run the same as you would physical hardware, using out-of-the-box or custom models in MATLAB®/Simulink®. QLabs Virtual Experiments only run in the Quanser Interactive Labs application for Windows 10.
AnswerThe curriculum resources for each QLabs Virtual Experiment can be found in the Quanser Interactive Labs application on Windows 10. Open the QLabs Virtual Experiment that you would like to work with, then open its Workspace. At the top right of the screen is a book icon that will download the curriculum resources.
AnswerIf you are interested in running virtual and physical systems on the same computer, please contact us at digital.quanser.com. You will need to update your license for QUARC and install QLabs as part of the installation process for QUARC. This guide provides additional details:
AnswerThe graphics quality settings of the Windows version of the application can be adjusted to improve performance. Log into the Quanser Interactive Labs application and click on the Settings icon to adjust the framerate limit and shadow quality.
AnswerThese errors indicate that the installer did not detect MATLAB, and therefore did not install QUARC properly. There are a few reasons you may be seeing this issue.
AnswerThis message typically indicates that the Quanser Interactive Labs application workspace has not yet been launched. Please be sure to run Quanser Interactive Labs, log in if necessary, and then open the appropriate workspace module before running the laboratory MATLAB® Simulink® model.
AnswerClick on the Sessions tab at the top of the screen, then click on your lab session. Scroll to Member List and click Add Users. Upload or copy/paste your class list as line-separated values, and click Add Users again. Users in the Member List will have access to your virtual hardware for the remainder of your lab session.
AnswerYes, Session Assistants can add students to your lab on your behalf. Click on the Sessions tab on the top of the screen, then click on your lab session. Scroll to Member List and add the user you would like to make a Session Assistant. Once added, select the user’s email using the checkbox and click on Update Session Role. Select Assistant and click Save.
AnswerYou can add Session Assistants if you would like to give someone else permission to add students to your lab on your behalf.
AnswerQLabs Virtual Experiments are only available in the Quanser Interactive Labs application for Windows 10.
AnswerQuanser Interactive Labs has not been thoroughly testing on virtual machines, although it may be possible. From what we’ve seen the Quanser Interactive Labs application typically doesn’t perform well on virtual machines in terms of real-time and GPU performance.
AnswerA standard QLabs license is designed for single and multi-class use. If you require departmental or faculty access, please contact a member of our team.
AnswerYes! Like the Quanser physical hardware that they represent, QLabs Virtual Experiments are designed with open architecture, so users can design their own controllers.
AnswerAll Quanser curriculum resources are written using an open format, so they can be edited freely. For older curriculum documents not created using open format, contact us for an editable version (Word, RTF).
AnswerSince QLabs Virtual Experiments are digital twins of physical Quanser hardware, the curriculum resources are essentially the same. The key difference is the configuration of the MATLAB®/Simulink® model to target the virtual version of each product. The documentation is written for the physical versions.
AnswerThis is an issue with Microsoft DirectX, which is required to run the Quanser Interactive Labs application on Windows 10.
AnswerWe typically see this error when a graphics card does not meet our minimum specifications. It is an issue with Microsoft DirectX, which is required to run the Quanser Interactive Labs application on Windows 10. Ensure that you have the complete feature set of Microsoft DirectX 11 or later installed on your machine.
AnswerThis is expected behaviour, as we do not currently sign the Quanser Interactive Labs application for macOS for distribution on the App Store. To solve the issue:
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